I called the Dell Tech Support line last night when our 1-week-old computer gave me some strange error message. I spoke with the tech, who was so very obviously living in India, and she put me through the paces, but of course the error did not repeat itself. (That's a good thing.)
At the end of the conversation, she said, "I will call you tomorrow to check on you, what's a good time?"
She just called (actually she called earlier and left a message, so she just called back), and when I told her things were going fine, she asked, "Shall I call you tomorrow?"
I'm all about great customer service, but will she now want to call me every day for the rest of the time I own this computer just to check in on us?
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